Terms of use

1. OBJECTIVE

The present website (website) www.photopuzzle.gr belongs to the Individual Business of Georgios Bontikoulis with EU VAT ID Number 103901634, Larissa Tax Office based in Larissa, 45A Papanastasiou, (hereinafter Business). The terms of use of this website and the services and products provided through it are contained in a clear, unambiguous and comprehensible manner. Any other terms are expressly excluded.

The use of the website www.photopuzzle.gr is governed by these terms and conditions, which users are required to read carefully and comply with them. The use of the website www.photopuzzle.gr implies the unconditional acceptance of these terms and conditions.

2. DISCLAIMER OF LIABILITY

The website www.photopuzzle.gr may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be construed as acceptance by users of such changes.

While the website www.photopuzzle.gr makes great efforts to include accurate and up-to-date information, we do not make any statement, direct or indirect, nor do we give any guarantee, direct or indirect, regarding the accuracy or completeness of the information given to this website and we disclaim any responsibility for the use of this website or any other website linked to it and we provide no guarantee, direct or indirect, that the content of the website will always be up to date, safe, error free, will meet the requirements of users and that the results that will come from its use will be reliable, accurate and error-free. All users agree that any access and use of this website and any website linked to it, as well as their content, is used at their own risk. Neither the website www.photopuzzle.gr nor any other third party related to the creation, production or distribution of this website or any other website linked to it bears the slightest responsibility for any direct, secondary, consequential, indirect or other additional or consequential damages that may result from access to, use of, or inability to use this website or any other website linked to it, or for errors or omissions in its content. The use of information received or stored by or through this website is at the sole discretion of the user. The user agrees that he must evaluate the content and that he is responsible for any risk that may be caused by the use of any content.

It is hereby expressly acknowledged that in the event that any action, claim, administrative or judicial proceeding resulting from any form of infringement of the visitor is brought against the website, the latter undertakes on the one hand to intervene in the relevant proceedings and on the other to compensate our website. obliged to pay compensation or other expense.

3. SOFTWARE TRANSFERS

The use of the software downloaded from this website is solely at the discretion and assessment of the potential risks by the user, who should ensure that the software downloaded from this website on the personal computer or his mobile phone is compatible with the computer and does not contain viruses.

4. CHANGES TO THE WEBSITE

The Company reserves the right to change or withdraw any part or the entire website at any time without prior notice. Any changes will take effect from the next time the user visits the website. The users of this website are not entitled to any compensation because they are unable to use the services offered by it.

5. PERSONAL DATA PROTECTION POLICY & DECLARATION OF CONFORMITY ON PERSONAL DATA PROTECTION

General: The privacy statement of this website www.photopuzzle.gr, belongs entirely to the Individual Enterprise of Georgios Bontikoulis with Tax Identification Number 103901634, Larissa Tax Office based in Larissa, 45A Papanastasiou, (hereinafter Business) ).

The protection of your personal data has been and is particularly important to us and we assure you that we take care of the protection of your data collected, processed and used both during your browsing of our website and during the provision of our services to you.

This statement applies to all information we receive from you either from the use of our website or from any other means of communication (eg by telephone or via social media) and if you use this website you consent to and accept this Statement Personal Data Protection, as well as the terms and conditions of use that have been announced through it.

The management and protection of the personal data of the visitor / user of the services of the website is subject to the terms of the present, as well as to the relevant provisions of the European and Greek legislation and the decisions of the Personal Data Protection Authority.

In the event that you are directed to our website through a link from other websites, we are not responsible for the terms of management and protection of personal data that they follow. Our products or services may also contain links to other companies' websites and third party services. We recommend that you read the privacy policies of these sites for which we are also not responsible.

We inform you that the following Statement may be updated with changes and for this reason we urge you to consult it at regular intervals. The date of the last update is indicated at the end of this Statement.

Purpose of processing personal data

Every visitor can browse our website freely without giving any personal information. We will only need personal data if you request your subscription to our newsletter or when you become a member and order products.

We process your data:

for your service and the execution of your orders, ie for the receipt of the order, the invoicing and the delivery in the best possible way.
to inform you about our services, our products and offers and to answer your relevant questions
to inform you about the progress of your order or any other information about it.
to improve the services we provide
for the purposes of technical management and development of the website
to personalize our offers
to make suggestions and ads on our website
to create comprehensive and statistical information.

The Company complies with the applicable European and national legislation for the processing of personal data and for this reason we collect your data after your explicit consent and if you have been informed of the terms of this statement.

What data do we collect: Our company collects and keeps exclusively the personal data that you voluntarily disclose to us in the context of your communication with the company or during your registration on our website or during the execution of our transaction.

Information that may be requested by users is name, occupation, e-mail address, a username, a password, your credit card number, shipping address of the order (street, city, postal code), and your contact details. The personal data we collect is limited to the data that is necessary to fulfill the above purposes and serve you. If you state the address of a friend as the shipping address, we will collect the necessary information to send the order, such as name and address.

Finally, we process the photos, which you send us to execute your order. If the photos are for professional use (eg for business purposes) we remind you that you must have obtained the consent of the persons depicted.

Cookies: When you visit our website, information may be entered on your computer, which is usually an alphanumeric identification file and is in the form of a text file which is more commonly known as a "cookie". Cookies are stored on your computer's hard drive and not on the website. They enable the collection of certain information, such as your Internet Protocol address (IP address), your computer operating system (OS), your browser type (browser) and the address of any websites that refer you to our website.

Cookies are used only to acknowledge that you are entering the site, so you do not need to enter the password on all pages that include data collection, to re-place products in your cart if you do not complete your transaction in one visit, for website traffic analysis and anonymous demographic profile sketching as well as for providing personalized ads. Cookies do not cause harm to users' computers or to the files stored on them and do not become aware of any document or file.

Necessary cookies: Some of the cookies of our online platform are necessary in order to be able to provide you with our services, such as cookies that allow you to log in to your account.

Cookies for the functionality of the website: They allow you to navigate the website and use the "my cart" service.

Cookies for the user's preferences: In order to facilitate your navigation on the website and your search for the appropriate product, we use cookies that memorize your preferences, such as the language of the page or the products you have recently searched for.

Third party cookies: Some of the cookies are stored on your computer by third parties (such as facebook, google analytics), eg for statistical or advertising purposes. Please consult the protection policies of the respective pages.

Cookies do not cause harm to users' computers or to the files stored on them and do not become aware of any document or file.

If you do not wish to accept cookies, you can configure your browser accordingly, if it has this feature. Please note that if cookies are disabled, you may not be able to see certain parts of this website which may improve the quality and functionality of your visit.

Legality of the processing: The processing of your personal data is always carried out provided that there is a legal basis. Most of the information we process is necessary for the execution of the contract between us, eg to invoice your order and to send you a confirmation of payment. In some cases we will ask for your consent to process your data, such as to send you personalized offers via email, sms, viber, social networks, google, advertising platforms & applications, print distribution and more. We may also have a legitimate interest in the processing of your personal data, such as to ensure that the content of our website appears on your computer or tablet properly, or to verify that our promotional mail is relevant to your interests and only if your personal rights and freedoms are not affected in relation to the interests of the business. Finally, we may process your personal data in compliance with our legal obligations.

To whom are they disclosed: Any personal data that is declared anywhere on the pages and services of the website are intended exclusively for the operation of the respective service.

Any information that certifies and declares the identity of the customer remains strictly confidential, is checked only by the competent department and may not be used by any third party. Our company does not distribute any information concerning the users of the website to any other natural or legal person. The photos included in your orders are not visible or available to any third party and your final product is shipped in a secure opaque, sealed and sealed package.

Some of our customers' personal data may be passed on to third parties, such as the partner of the company (courier companies) that mediates the sending and receiving of your orders and which you personally choose or IT and cloud service providers. This transfer is made only in countries within the EU and only for clearly defined purposes, while our partners (processors) are checked for compliance with current legislation on personal data protection and are selected based on their reliability in the field of service their.

All our partners, as well as our staff are bound by confidentiality clauses in relation to the processing of personal data of our customers.

For the protection of your data, please never disclose the unique code number of your order to anyone by any means. The data kept in our file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the provisions in force at any time.

Data retention period: Our company retains only the data required for the execution, invoicing and sending of your order for the minimum period of time provided by law depending on the category of data. The remaining details and especially the photos are kept by our company for a period of 5 days to 6 months for your convenience in case of repetition of the same orders and are deleted immediately after.

Security measures: The Company applies all reasonable technical and organizational security measures to protect your personal data collected either through our website or by any other means, against unauthorized access, abuse, loss or destruction. Such measures include, where appropriate, the use of firewalls, secure server installations, encryption, the implementation of appropriate access rights systems and procedures, careful selection of processors, and other reasonable technical and commercial measures to provide adequate protection for your personal data against unauthorized access. use, disclosure, alteration or destruction.

The measures also help to ensure that this information is accurate and used correctly. Your connection is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication.

Customer rights: You can be informed at any time and know what kind of personal data we have about you and in addition receive copies of this in a readable and compatible format.

In addition you can review, ie supplement, correct, or delete any incomplete, incorrect or obsolete personal data or oppose the processing. However, we must inform you that in some cases, your data may not be deleted either because we are required by law to retain them for a period of time or because the data is required to meet our contractual obligations to you.

Of course you can revoke your consent to the processing of your personal data at any time.

Finally, you have the right to file a complaint to the competent supervisory authority (Personal Data Protection Authority - www.dpa.gr) in case you consider that your data is not legally processed.

For any question regarding personal data or the submission of access requests, you can contact info@photopuzzle.gr

Intellectual property rights

This website is wholly owned by the Company. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the company and are protected in accordance with the relevant provisions of Greek law, European law and international conventions.

No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the website. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of the above legal right holder. The names, images, logos and insignia that represent the company as well as its products or services, are trademarks and insignia that belong to and remain the exclusive property and are protected by Greek, EU and international trademark laws, industrial and intellectual property and unfair competition. Their appearance on the website www.photopuzzle.gr or any other does not constitute a grant of their license or right of use.

Restrictions of use: Any personal data that is declared anywhere on the pages and services of the website are intended exclusively for the operation of the respective service. Any information that certifies and declares the identity of the customer remains strictly confidential, is checked only by the competent department and may not be used by any third party. Our company does not distribute any information concerning the users of the website to any other natural or legal person other than the partner of the company that mediates for the execution of your transactions and which is personally selected by the user. The photos included in your orders are not visible or available to any third party and your final product is shipped in a secure opaque, sealed and sealed package. The data kept in our file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the provisions in force at any time.

Security: The recording and retention of personal data is done in a secure database and all necessary technical and organizational measures are taken to protect them from attacks or hacking. Such measures include, where appropriate, the use of firewalls, secure server installations, encryption, the implementation of appropriate access rights systems and procedures, careful selection of processors, and other reasonable technical and commercial measures to provide adequate protection for your personal data against unauthorized access. use, disclosure, alteration or destruction.

Update, modify or delete information: If you would like to know what kind of personal data we have about you or if you wish to supplement, correct, anonymously delete or delete any incomplete, incorrect or obsolete personal data or if you want us to stop processing personal information your data for the purpose of sending promotional material or direct sale or conducting a market research, you can contact us for this purpose. In some cases, especially if you wish to delete your personal data, we may not be able to continue to provide you with our services.

Objections: The visitors-users of the website have the right to object (including the correction) regarding any kept personal data that concern them and are subject to processing. For this purpose, they should write to the Company

Collection of data of minors: The Company does not seek to collect information or conduct transactions with minors. Our aim is for minors not to trade in our products and services without the consent of their parent or legal guardian. We also make reasonable efforts not to maintain in our databases personal data concerning minor users.

Modification of the terms of protection: The Company reserves the right to change the terms of protection of personal data, after informing the visitors-users and always observing the current Greek, European and international legislation. We encourage you to check and be informed, from time to time, of any changes to this protection policy.

Copyright: This website is wholly owned by the Company. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the Company and are protected in accordance with the relevant provisions of Greek law, European law and international conventions.

The names, images, logos and insignia that represent the company as well as its products or services, are trademarks and insignia that belong to and remain the exclusive property and are protected by Greek, EU and international trademark laws, industrial and intellectual property and unfair competition. Their appearance on the website www.photopuzzle.gr or any other does not constitute a grant of their license or right of use.

6. Payment Methods

Credit card

The online store www.photopuzzle.gr cooperates with the company CardLink and through the PIRAEUS bank the payment service with credit / debit card is completed. All Maestro credit / debit cards, Mastercard, Visa American Express, Diners are accepted.

All payments made using a card are processed through the electronic payment platform "PIRAEUS e-Commerce" of PIRAEUS Bank and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

Pay Pal

PayPal processes payments to complete the sale.

Bank account deposit

The online store www.photopuzzle.gr cooperates with PIRAEUS Bank and ETHNIKI Banks for the payment service through bank deposit. Pay for your order by bank deposit in the following accounts:

In case you decide to pay by depositing money in our bank account, you must follow the corresponding option in completing your order and then deposit the exact amount in the above account. Also, to expedite the sending of your order, be sure to send the deposit receipt by e-mail to info@photopuzzle.gr

Attention: Depositing an amount from any other bank in addition to the ones mentioned above implies transaction costs, which will be borne entirely by the buyer. In these cases the buyer must choose his full charge with the costs of both his own bank and any other costs arising beyond the amount of the purchase as it appears in his order. Respectively, in case of a refund to any other bank, the buyer is charged for all the costs of the interbank transaction. In similar cases where the above term is not understood and in order to avoid charges, please contact our Company before proceeding with any disbursement of money for the purchase.

7. Shipping Methods

Shipments are served with the respective courier company and are sent throughout Greece.

The shipping costs charged to the buyer of the product are € 3 and are calculated automatically during the registration of the order.

Orders larger than € 50 and over are not charged shipping costs.

COD is charged 3 € for all shipping methods.

In case of refund to the customer e.g. from a change of opinion then he will be charged from the above shipping costs even if these were not initially charged to him from the purchase of a product over 50 €. These costs are 3 € for the initial shipment and an additional 3 € for the return, ie a total of 6 €. The return costs can be set up with your own courier company.

In case of shipment abroad, please contact us in order to inform you about the shipping costs, while we remind you that for shipments outside Greece, we do not provide cash on delivery.

WHEN WILL YOU RECEIVE THE ORDER?

All our orders are served and shipped immediately with their final placement within the following hours:

Monday Wednesday Friday until 17:00

Tuesday Thursday Saturday until 14:00

Otherwise they are sent the next working day.

8. Return Policy

Photopuzzle.gr guarantees your satisfaction with the quality of construction of the product you receive. In case your product is delivered and you find any damage or construction defect, contact us via e-mail at info@photopuzzle.gr within 14 days of receipt.

Please understand that photopuzzle.gr can not provide returns or cancel orders, except in the cases explicitly mentioned above (ie, product with damage on arrival, or with a manufacturing defect).

In these cases photopuzzle.gr accepts product return.

Please note that every product that reaches your hands is certified by a quality management system, throughout the production process.

There is a possibility of small differences in different prints of our products, but they are limited to minimal variations in color fidelity (1% -3%).

The effort to improve this minimum deviation is continuous by myikona, with the constant goal of manufacturing products of the highest standards of printing and bookbinding.

The minimum deviation in print quality (1% -3%) is an acceptable limit and a common phenomenon in the professional printing industry, and is not counted as a manufacturing defect, which requires reprinting of the product.

Create & Order Products

The product that you design and order at photopuzzle.gr is completely exactly as you wish. Photopuzzle.gr in no case interferes with the content of photos and texts that you send us, in any way. This means that it is your responsibility to check your product before ordering, and to correct the following:

* Spelling, grammar or syntax errors in your texts

* Low resolution images that may appear blurry in print

* Dark images that appear dark on your screen

* The result produced is sure to have color and tone differences compared to the preview you see on your screen. The only way for you to see the result on the screen in a preview is to use the ICC profile used by photopuzzle.gr.

(Photopuzzle.gr does not interfere with your images because it is impossible to know the image you see on your screen.)

* Any other creative choice you made.

9. Links to other websites

Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we encourage you to visit them directly for their privacy policy.

10. How to contact the Company

To ask us questions or if you wish the Company to change or modify your profile, please contact the "Contact" section at info@photopuzzle.gr or by phone at 2410 25 24 26 daily Monday to Friday (10:00 - 14:00).

11. OTHER TERMS

The protection of personal data is governed by the principles of EU Regulation 2016/679 and the relevant implementing National Law.

Any of the above terms becomes contrary to applicable law, automatically ceases to apply, without in any way affecting the validity of the other terms. The Company may enter into an agreement for the assignment of its obligations to an appropriate third party. All notifications must be made in writing by hand or by mail.

The above terms constitute the entire agreement with the Company, which reserves the right to modify or renew or delete all terms herein, without notice. The modification or renewal will take effect as soon as this text is informed of any change.